Julian Freeman email:
jfreeman@freemax-associates.co.uk
Tel: +44 (0) 7785 341249
Passionate about Customers and their business development, with over 17 years working with and delivering to them. In my time I have run highly successful business units, both in terms of award winning service, high revenue growth and profit contribution. I set up Freemax Associates to drive similar successes for you.
"My workshop was a roaring success and I believe that your inputs allowed me to fine-tune the contents. I am deeply impressed by your insight and your proactive approach to make Customer Experience a memorable one!".
Wajahat Gardezi, Customer Service Trainer, Toyota
To get you started the following articles are available on request:-
- Operational effectiveness Checklist
- Customer satisfaction works
- Customer expectation management
- Attitudes to Customers