Julian Freeman   email: jfreeman@freemax-associates.co.uk
Tel: +44 (0) 7785 341249

Passionate about Customers and their business development, with over 17 years working with and delivering to them. In my time I have run highly successful business units, both in terms of award winning service, high revenue growth and profit contribution. I set up Freemax Associates to drive similar successes for you.

"My workshop was a roaring success and I believe that your inputs allowed me to fine-tune the contents.  I am deeply impressed by your insight and your proactive approach to make Customer Experience a memorable one!".

          Wajahat Gardezi, Customer Service Trainer, Toyota

To get you started the following articles are available on request:-

• Operational effectiveness Checklist
• Customer satisfaction works
• Customer expectation management
• Attitudes to Customers